If you have some grievances against your insurance company, you may register your complaint in the following steps:
- Approach the Grievance Redressal Officer of any insurer branch. You can also mail your complaint at info@sibindiaonline.com.
- Give your complaint in writing along with the mandatory support documents.
- Take your copy of the acknowledgement of the complaint in writing with a specified date.
The insurance company is required to resolve your complaint within a specified period of time.
You can also call on our Toll Free No. 18001026099
If your complaint does not get resolved within a period of 15 days or if the resolution of your problem is not to your satisfaction, you can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI:
- Send an email of your complaint: complaints@irdai.gov.in
- You can also use the online portal of IRDAI: Integrated Grievance Management System (IGMS)
You can write a letter with your complaint to IRDAI
Download the Complaint Register Form
Fill and send the Complaint Registration Form along with an enclosure or letter, if required.